Frequently Asked Questions

FAQ-Rose-Petal-Cake

1. WHY USE FREEZE DRIED PETALS?FAQ - Why Use Rose Petals

Enhance your wedding day with the romance of rose petals. Unlike fresh petals, freeze dried rose petals will last for months and can be purchased ahead of time in your required colour choice. Freeze dried petals look and feel just like fresh petals and they hold their shape and colour for many months.


2. WILL FREEZE DRIED PETALS STAIN?

Freeze-dried rose petals have had the moisture removed and are much less likely to stain clothing or floor coverings than fresh petals.

Many venues will not allow decorating with fresh petals due to staining of carpets and table linen making freeze dried petals a great alternative.

Avoid using petals in the rain as they can present a slipping hazard and may stain flooring or carpets.rosepetalbag_product


3. ARE FREEZE DRIED PETALS ENVIRONMENTALLY FRIENDLY?

They are completely natural and are biodegradable.


4. HOW MUCH DO THEY COST?

Freeze dried rose petals are sold cellophane bags containing 10 cups of petals. They cost $39.95 inc GST per bag.


5. HOW MANY WILL I NEED?

Reception Tables

1 bag of petals is sufficient to decorate 4 reception tables, 1 bridal table or 1 cake table (depending on how dense the coverage).

FAQ---Reception-Tables

Confetti

1 bag is enough to fill 10 petal cones.

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Wedding Petal Isle

Petal coverage for half a square metre (500mm x 500mm)

To create a carpet of petals or a wedding isle you will need to consider the coverage of petals you require.

  • Llight coverage – 1.5 cups per half square metre.
  • Medium coverage – 3 cups per half square metre
  • Dense coverage – 5 cups per half square metre

FAQ-Wedding-Petal-Isle

Flowergirl Basket

1 bag will fill 1 flowergirl basket

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6. HOW DO I STORE FREEZE DRIED ROSE PETALS?

You should store your petals in a cool dark place until they are required.

Do not put them in a refrigerator or freezer.


7. WHEN SHOULD I ORDER THE PETALS?

We carry stock in all colours. Orders can be made any time up to 12 months before your occasion and stored by us. We recommend ordering in advance to ensure the colour of your choice is available for your special day.


8. WHEN WILL MY ORDER ARRIVE?

Orders are usually dispatched on the day placed. If your petals have been stored, they are dispatched up to 4 weeks prior to your occasion. This is to ensure that their quality is maintained.


9. HOW DO I ORDER & PAY FOR FREEZE DRIED ROSE PETALS?

Please phone 1300 737 670. We accept payment by Credit Card, Direct Deposit, Cheque or Money Order.

On receiving payment of your order we will send you a receipt. Your order will be then dispatched 4 weeks prior to your event. (unless advised otherwise)


10. HOW WILL MY ORDER BE SENT?

Orders are shipped Australia wide with Australia Post and can be express posted if required.


11. IF I DON’T LIKE THE PETALS, CAN I RETURN THEM?

Petals can be returned for exchange or refund within 7 days. Please phone 1300 737 670 for a return authorization number. To be refunded, petals must be returned in their original un-opened bag and packaged suitabley to avoid damage during shipping. All refunds exclude the cost of freight.